Your opportunity to maintain consistent, natural results with Gemma before memberships close for the foreseeable future.
Membership doors open: June 1st - June 30th only
Following this intake, memberships will close while I focus on delivering exceptional care to our existing members and protecting appointment availability. Once spaces are filled, future openings are likely to only become available through natural membership cancellations.
Closes 30 June 2026 at midnight
Since 2010, I've built my clinic around a very simple belief: aesthetic treatments should never be about changing who you are or chasing trends. They should be about preserving what you naturally have, restoring subtly where needed and helping you feel confident in yourself through every decade of life.
For me, aesthetics has always been about timeless elegance, natural-looking results and treatments that are tailored carefully to the individual - never overdone or trend-led.
That philosophy also means placing huge importance on safety, quality and artistry. From the techniques I use to the products I choose, I believe exceptional results come from experience, precision and using products of the highest quality.
But truly beautiful results don't come from one appointment alone. Just like you wouldn't go to the gym once and expect to see change, aesthetic results are built through consistency, maintenance and a long-term layered approach over time.
Memberships help make this easier and more accessible. Designed for clients who want to take a more proactive, consistent approach to their skin, with ongoing support, planning and care throughout the year.
Because memberships involve ongoing care and attention, I intentionally limit the number of people I take on at any one time to ensure every member receives the level of service and treatment planning I believe they deserve.
Following this June launch, memberships will close for the foreseeable future so I can focus on caring for our existing members properly. This allows us to continue delivering the personalised, high-quality experience my clinic is known for.
If becoming a member has been something you've been considering, this will be the best opportunity to secure your place.
Love,
Gemma xx
Pick a single package or combine several to build your perfect plan.
One predictable payment spreads your annual treatment cost across 12 months.
Treatments are pre-planned and pre-paid. No bills at the door, no missed appointments.
No peaks and dips. Just smooth, steady results all year.
Your year is mapped out. No more last-minute booking stress.
You stay on track without thinking about it.
One predictable monthly amount. No big bills, no surprises.
First dibs on diary slots.
Your rate stays fixed for as long as you remain a member.
"For many clients, this is what finally allows them to achieve the kind of consistent, natural-looking results that simply aren't possible with occasional treatments alone."
These are just a few lovely reviews we've received about the Timeless Membership.
Tap any review to see it full size.
Real transformations from clients in the clinic. Swipe through all 16 - the proof is in the pictures.
Pick the packages you want. Add as many as you like - your monthly total updates as you go.
Want help choosing? Email Gemma at hello@gemma-montgomery.com
Did you know we have an app to manage all of your treatments? View your plan, book and rebook appointments, see your remaining treatments and stay on top of your membership - all in one place.
Simple, fast, and right in your pocket.
When you sign up, you'll receive a link in your welcome email to download the app - if you don't already have it.
This June will be the final membership intake for the foreseeable future.
Results rarely come from one-off treatments. They come from a consistent, long-term approach that allows treatments to be maintained properly, layered carefully over time and adapted as your skin changes.
That's exactly what the Timeless Membership was designed to support.
As the clinic continues to grow, I'm intentionally limiting memberships to protect the quality of care, appointment availability and personalised experience provided to existing members.
Once memberships close, future spaces are likely to only become available through natural membership cancellations.
“Many of our wonderful clients still choose to book treatments as and when they need them, without being a member. Memberships simply offer an alternative option for those wanting a more structured and consistent approach.”
Memberships are paid across 12 months. Your 1st payment is taken on the day you sign up, and the remaining 11 on the 1st of every month thereafter.
Please see the FAQ section for more details.
Email Gemma if you're not sure which membership would best suit your treatments, skin goals or long-term maintenance plan, and we can guide you towards the most suitable option.
Email Gemma
Your 1st payment is taken on the day you sign up. The next 11 instalments are taken on the 1st of each month until your plan is complete.
No - you can sign up any day before the doors close. Just remember that your second and subsequent payments will always be taken on the 1st of each month.
The Timeless Membership is a 12-month commitment, designed to make paying for your treatments simple and hassle-free. It includes 12 monthly payments, taken automatically to cover your membership package(s):
For example:
If you'd prefer to avoid two payments coming out so close together, sign up on the 1st of the month (1st June or 1st July) or mid-month (around 15th June) to spread your 1st and 2nd payments more evenly.
Due to operational logistics and our software system, payments have to be taken on the same day (1st of the month) for all members. This also helps us deliver a smoother, more streamlined experience.
If you decide not to progress with your membership, just email hello@gemma-montgomery.com and we'll terminate your membership and refund your 1st instalment to the payment method you used.
Refunds are only available within the 15-day cooling-off period.
The payment schedule agreed at the start of your membership must be kept up throughout the 12-month term. If a payment is missed, you'll be notified promptly by email so you can rectify it.
Failure to do so will result in suspension of services and penalties to recover any outstanding fees for services rendered. See the payment policy in our T&Cs.
The Timeless Membership is locked for a 12-month term - it's a 12-month contract based on the treatments you've selected.
That said, I understand extreme unforeseen circumstances can come up.
To cancel a membership, all outstanding payments for services rendered up to the date of cancellation must be settled in full. Failure to clear overdue balances may suspend the cancellation process until all fees owed are paid - and membership charges will continue until the account is reconciled.
Cancellation requires notice in writing via email (see contact details), no later than 30 days before your next subscription payment is due.
Yes - you can purchase as many packages as you like. They'll be bundled together under one single monthly payment.
On the main page, click "Add to Membership" for each package you want. They'll appear in your basket panel on the right. When you're ready, click "Continue to Basket" to checkout and pay one monthly amount for all packages selected.
Membership plans are fixed for the duration of the agreed term and cannot be upgraded or downgraded during this period.
That said, if you feel you're not on the right package, get in touch and we'll discuss what we can do.
Yes - your membership will automatically renew at the end of the 12 months. You'll be notified when your final payment is about to be taken, with the option to opt out completely or swap to a different package.
So once your 12-month membership ends, you can renew, switch plans, or simply choose not to continue - whatever suits you best.
Membership doors now open once a year - every June. So you'll always have the opportunity to join again when the time is right.
If you've loved being a member, renewing is as simple as signing up again.
It's a legal requirement that we offer a 15-day cooling-off period for the membership, so your first treatment can't be carried out within that window.
You can still book it straight away - the appointment date just needs to be at least 15 days after sign-up.
Note: Some packages require two full payments before you can book your first treatment. Check the individual package to see if this applies.
For example: If you sign up on 1st June and your package requires two full payments first, you can book your treatment from 2nd July onwards (the day after your 2nd payment).
Once you've signed up, your packages are added to your Timeless Account within 2-3 days.
Note: Treatments cannot be taken until the 15-day cooling-off period has expired.
Once you've signed up, your unique plan will be loaded into your Timeless Account.
Log in and go to Account > Courses - you'll see your package(s) listed there.
For example: If you've joined the VIP Luxe Package, you might see:
Click into a treatment, choose your date and time, and confirm. Your account updates automatically (e.g. to 2 of 3 remaining) so you can keep track of what you've used and what's left.
You'll also receive a step-by-step video guide after signing up to walk you through.
Once you've selected one of the VIP Bespoke packages, you'll receive a series of emails to guide you through:
The form asks about your concerns, preferences and what you're hoping to achieve. This helps me understand your goals before the consultation, so we can make the most of your time and tailor your package perfectly.
During your consultation, I'll go through everything in more detail and build a treatment plan around your goals - including anything you'd prefer to avoid (e.g. if you don't want dermal fillers, your plan will reflect that).
Afterwards, you'll receive your personalised 12-month plan by email, with all recommended treatments and timings. These are also uploaded to your Timeless Account so you can book them throughout the year.
Booking your appointments is simple - either via the Timeless app or our website. Full instructions are included when we send your treatment plan.
To ensure everything is in place for your Juvederm® Dermal Filler treatment, two full monthly payments need to be made before you can book.
This helps us manage treatment costs effectively while ensuring your membership works seamlessly.
For example: If you sign up on 1st June, your 2nd payment will be taken on 1st July - so you can book your first Dermal Filler appointment from 2nd July onwards.
All treatments need to be taken within 12 months of signing up. Treatments cannot be carried over after the month of your final payment.
Yes - standard facial areas (Frown, Forehead and Eyes) are included in your membership plan.
If you require services beyond what's included, these will be charged separately on the day:
All treatments are subject to a full medical consultation. It's the member's responsibility to provide complete and accurate medical information.
Once you've booked your first appointment, you'll receive a medical questionnaire approximately 3 days beforehand to complete in advance.
Timeless Aesthetics reserves the right to determine medical suitability for any treatment. If you're found to be medically unsuitable, any prepaid membership payments for treatments not yet carried out will be refunded in full.
Refunds do not apply to any services already provided.
